Terms of Use for Touchlans

Last Updated: 2025.08.25

These Terms of Use (“Terms”) govern your access to and use of the Touchlans website (www.touchlans.com, “the Site”) and any content, features, services, or tools available on or through the Site (collectively, “Services”). By accessing or using the Site or Services, you (“you” or “your”) agree to be bound by these Terms, as well as our Privacy Policy and Terms of Purchase (if you place an order). If you do not agree to these Terms, please do not use the Site or Services.

1. Eligibility to Use the Site

To use the Site and Services, you must:

Be at least 13 years of age (or the minimum age required by your jurisdiction to enter into a legal agreement);
Have the legal capacity to understand, agree to, and comply with these Terms;
Provide accurate, complete, and up-to-date information when using the Site (e.g., when creating an account or placing an order);
Comply with all applicable laws, regulations, and these Terms.

We reserve the right to deny access to the Site or Services to anyone who fails to meet these eligibility requirements, or who violates these Terms.

2. Account Creation and Management

2.1 Account Registration

You may choose to create a user account on the Site to access additional features (e.g., saving shipping addresses, tracking orders, viewing order history). When creating an account:

You must provide a valid email address and create a secure password;
You are responsible for maintaining the confidentiality of your account credentials (username, password) and for all activities conducted under your account;
You must notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account.

2.2 Account Responsibilities

We are not liable for any loss or damage caused by your failure to protect your account credentials;
You may only use one account per person—creating multiple accounts for fraudulent, deceptive, or unauthorized purposes is prohibited;
We reserve the right to suspend or terminate your account at any time if we suspect a violation of these Terms (e.g., unauthorized access, fraudulent activity).

3. Permitted Use of the Site

You may use the Site and Services only for lawful, personal, and non-commercial purposes (unless you have obtained our prior written consent for commercial use), including:

Browsing product information (hand soap refills, hand creams, disinfecting wipes, disinfecting sprays);
Creating an account to manage your orders and preferences;
Placing orders in compliance with our Terms of Purchase;
Subscribing to newsletters or marketing communications (if you opt in);
Contacting our customer service team for support.

4. Prohibited Conduct

You agree not to engage in any of the following prohibited activities when using the Site or Services:

Violating any applicable laws, regulations, or third-party rights (e.g., copyright, trademark, privacy laws);
Accessing, modifying, or attempting to bypass any security features, code, or systems of the Site (e.g., hacking, scraping, reverse-engineering);
Using the Site to transmit, upload, or share harmful, illegal, or offensive content (e.g., malware, viruses, hate speech, spam);
Interfering with the operation of the Site or other users’ access to the Site (e.g., overloading servers, disrupting functionality);
Using automated tools (e.g., bots, crawlers) to collect, scrape, or extract data from the Site without our prior written permission;
Impersonating another person or entity, or providing false or misleading information (e.g., fake names, fraudulent payment details);
Reselling, redistributing, or exploiting any content, products, or services from the Site for commercial gain without our consent;
Attempting to manipulate prices, stock levels, or order processing (e.g., placing fake orders, stockpiling products);
Violating our Privacy Policy (e.g., collecting or sharing others’ personal information without consent).

We may take immediate action to stop prohibited conduct, including blocking your IP address, suspending your account, or terminating your access to the Site.

5. Intellectual Property Rights

All content on the Site—including text, images, logos, product descriptions, brand names (“Touchlans”), graphics, videos, and software—is the exclusive intellectual property of Touchlans or our licensors. These materials are protected by copyright, trademark, and other intellectual property laws worldwide.

You may not:

Copy, reproduce, modify, distribute, publish, display, or transmit any content from the Site without our prior written permission;
Use our trademarks, logos, or brand names (e.g., “Touchlans”) in any way that is misleading, confusing, or likely to damage our reputation;
Create derivative works based on any Site content (e.g., editing product images, rewriting descriptions) without authorization.

If you wish to use any of our intellectual property (e.g., for promotional purposes), please contact us at [email protected] to request permission.

6. Third-Party Links and Services

The Site may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors, shipping partners). These links are provided for your convenience only—we do not control, endorse, or assume responsibility for third-party sites or their content, policies, or practices.

Your use of third-party sites is governed by their own terms of service and privacy policies, not these Terms. We encourage you to review the terms and policies of any third-party site before using it.

7. Site Availability and Content Accuracy

7.1 Site Availability

We strive to keep the Site and Services available 24/7, but we do not guarantee uninterrupted or error-free access. The Site may be temporarily unavailable due to maintenance, updates, technical issues, or events beyond our control (e.g., server outages, internet disruptions). We will make reasonable efforts to notify users of planned downtime (when possible) and resolve issues promptly.

7.2 Content Accuracy

We make every effort to ensure that Site content (e.g., product descriptions, prices, availability, shipping details) is accurate and up-to-date. However, we do not warrant that content is error-free, complete, or current. For example:

Product images may differ slightly from the actual product (e.g., due to lighting or screen settings);
Prices may be updated without prior notice (though the price charged for your order will be the price displayed at checkout, per our Terms of Purchase);
Stock availability may change rapidly, and we may need to cancel orders for out-of-stock items (see Section 5 of our Terms of Purchase).

If you notice an error or inconsistency on the Site, please contact us at [email protected] so we can correct it.

8. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TOUCHLANS DISCLAIMS ALL WARRANTIES, INCLUDING:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
WARRANTIES THAT SITE CONTENT IS ACCURATE, COMPLETE, OR RELIABLE;
WARRANTIES RELATED TO THIRD-PARTY LINKS, SERVICES, OR CONTENT.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

TOUCHLANS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, OR USE) ARISING FROM YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE OR SERVICES (WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE) SHALL NOT EXCEED $100 USD OR THE AMOUNT YOU PAID FOR PRODUCTS VIA THE SITE (WHICHEVER IS GREATER);
WE SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL (E.G., NATURAL DISASTERS, CYBERATTACKS, SUPPLY CHAIN DISRUPTIONS, OR THIRD-PARTY SERVICE FAILURES).

Some jurisdictions do not allow the limitation of liability for certain damages, so the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Touchlans, its affiliates, employees, officers, directors, and partners from and against any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from:

Your use of the Site or Services;
Your violation of these Terms, applicable laws, or third-party rights;
Your account activity (including unauthorized use of your account);
Your submission of false or misleading information to the Site.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or the Site’s features. When we make changes:

We will update the “Last Updated” date at the top of this page;
The revised Terms will take effect immediately upon being posted on the Site;
Your continued use of the Site or Services after the revised Terms are posted constitutes your acceptance of the changes.

We encourage you to review these Terms periodically to stay informed of updates.

12. Termination

We may terminate or suspend your access to the Site or Services at any time, with or without notice, if:

You violate these Terms, our Privacy Policy, or Terms of Purchase;
You engage in fraudulent, illegal, or harmful conduct;
We no longer offer the Site or Services (e.g., due to business changes);
You request termination of your account (by contacting us at [email protected]).

Upon termination:

Your access to the Site and Services will end immediately;
You must stop using any content or materials obtained from the Site;
Provisions of these Terms that are intended to survive termination (e.g., intellectual property rights, limitation of liability, indemnification) will remain in effect.

13. Contact Us

If you have any questions, concerns, or feedback about these Terms or the Site, please contact us at:

Email: [email protected]

We will respond to your inquiry within 1–2 business days and work to resolve any issues promptly.

Thank you for using Touchlans—we appreciate your trust in our Site and services!